Rachbini, Widarto, Diana Anggraeni, and Diah Febrina. “Effect of Service Quality on Customer Loyalty through Satisfaction, Perceived Value, and Customer Engagements (Study on Indonesian Ride-Hailing Online)”. Advances in Social Sciences Research Journal 7, no. 10 (November 3, 2020): 300–310. Accessed November 28, 2024. http://804474.wannyin.cyou/index.php/ASSRJ/article/view/9204.