Kanyamuna, Vincent, Oswell Chawapiwa, and Cynthia Bwanga. “The Effectiveness of Service Delivery in Fast Moving Consumer Goods Supply Value Chain: A Case Study of Brands Africa Zambia Limited Company”. Advances in Social Sciences Research Journal 10, no. 2 (March 26, 2023): 420–446. Accessed December 1, 2024. http://804474.wannyin.cyou/index.php/ASSRJ/article/view/14177.