Tourism Crisis Management in Jordan: an Overview

Authors

  • Sultan Nayef Abu Tayeh School of Business/Department of Public Administration University of Jordan
  • Mairna Hussein Mustafa Queen Rania Faculty of Tourism and Heritage/ Department of Sustainable Tourism Hashemite University; P.O. Box 330127 Postal Code 13115 Zarqa, Jordan Tel: 00962-5-3903333-5103 Email: [email protected]

DOI:

https://doi.org/10.14738/assrj.52.4210

Keywords:

Political Crisis Management, Destination Image Repair, Strategic Management, Arab Spring, Tourism in Jordan

Abstract

The Arab Spring had its negative effects on tourism in the region of the Middle East. This research note aims to make an overview of strategies adopted by Jordanian tourism public authorities to repair the destination image in time of crisis; a short discussion is then made on political crisis management, followed then by giving recommendations to enhance the performance of these authorities in dealing with such crisis. 

Author Biographies

Sultan Nayef Abu Tayeh, School of Business/Department of Public Administration University of Jordan

Professor in School of Business/Department of Public AdministrationL University of Jordan, Amman/Jordan. Research interests and published work are mostly in: Human Resource Development,  Strategic Planning & Implementation,  Program Evaluation, Monitoring & Control,  Total Quality Management,  Organizational Behavior,  Organizational Design & Financial Management

Mairna Hussein Mustafa, Queen Rania Faculty of Tourism and Heritage/ Department of Sustainable Tourism Hashemite University; P.O. Box 330127 Postal Code 13115 Zarqa, Jordan Tel: 00962-5-3903333-5103 Email: [email protected]

Associate professor in Queen Rania Faculty of Tourism & Heritage/ Hashemite University-Zarqa/Jordan. Research interests and published work are mostly in: behavior of tourists in archaeological sites, tourism education, sociocultural impacts of tourism, and sustainable tourism development. 

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Published

2018-03-08

How to Cite

Abu Tayeh, S. N., & Mustafa, M. H. (2018). Tourism Crisis Management in Jordan: an Overview. Advances in Social Sciences Research Journal, 5(2). https://doi.org/10.14738/assrj.52.4210

Issue

Vol. 5 No. 2 (2018): Advances in Social Sciences Research Journal

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Articles

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